Accessibility Declaration
Synoviq is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Last Updated: January 15, 2024
At Synoviq, we believe that the internet should be accessible to everyone, regardless of ability. We are committed to providing a website that is accessible to the widest possible audience, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA standards.
This accessibility statement applies to the Synoviq website and reflects our ongoing commitment to accessibility. We are continuously working to improve the accessibility of our website and welcome feedback from users.
Our Accessibility Standards
We follow internationally recognized accessibility guidelines
WCAG 2.1
We follow the Web Content Accessibility Guidelines 2.1, the international standard for web accessibility.
Level AA
We strive to meet Level AA conformance, ensuring our website is accessible to people with a wide range of disabilities.
Inclusive Design
We design with accessibility in mind from the start, ensuring all users can access and use our website effectively.
Current Accessibility Features
Our website includes the following accessibility features to enhance usability for all visitors:
Visual Accessibility
- High contrast color schemes
- Text resizing capabilities
- Alt text for images
- Clear heading structure
Keyboard Navigation
- Full keyboard accessibility
- Visible focus indicators
- Logical tab order
- Skip navigation links
Screen Reader Support
- Semantic HTML structure
- ARIA labels and roles
- Descriptive link text
- Form labels and instructions
Additional Features
- Consistent navigation
- Error identification and suggestions
- Multiple ways to access content
- Responsive design for all devices
Conformance Status
WCAG Compliance
We are committed to making our website conformant with WCAG 2.1 at Level AA. Our website has been tested and evaluated for accessibility compliance, and we are continuously working to improve accessibility.
While we strive to ensure full compliance, some areas of our website may still be in the process of being updated to meet all accessibility standards. We are actively working to address any identified issues.
Known Limitations
We are aware that some parts of our website may not be fully accessible. We are working to address these issues and improve accessibility. Known limitations include:
- Some third-party content may not be fully accessible
- Older documents may not have been created with accessibility in mind
- Some interactive features may require additional keyboard navigation improvements
Ongoing Improvements
Accessibility is an ongoing effort. We are committed to continuously improving the accessibility of our website through:
Regular Audits
We conduct regular accessibility audits using automated tools and manual testing to identify and fix accessibility issues.
User Testing
We engage with users with disabilities to test our website and gather feedback on accessibility improvements.
Staff Training
Our team receives regular training on accessibility best practices and WCAG guidelines.
Design Process
We incorporate accessibility considerations into our design and development process from the beginning of each project.
Technology Updates
We stay current with accessibility standards and implement new technologies that improve accessibility.
Feedback and Reporting
We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
How to Report Issues
Send us an email at [email protected]
Please include "Accessibility Issue" in the subject line and provide details about the issue you encountered.
Contact Form
Use our contact form and select "Accessibility" as the topic.
Phone
Call us at +1-805-867-6788
What to Include in Your Report
- The URL of the page where you encountered the issue
- A description of the accessibility barrier
- The type of assistive technology you are using (if applicable)
- Your contact information (optional, but helpful for follow-up)
Response Time: We aim to respond to accessibility feedback within 5 business days and will work to address reported issues in a timely manner.
Alternative Formats
If you need information from our website in an alternative format, please contact us. We can provide information in various formats, including:
Document Formats
- Large print documents
- Plain text format
- Accessible PDFs
- Word documents
Communication Formats
- Email correspondence
- Phone conversations
- Video calls with captions
- Written correspondence
Request Process: Please contact us with your specific format requirements, and we will work with you to provide the information in your preferred format.
Third-Party Content
Our website may include content from third-party sources, such as embedded videos, social media feeds, or external links. While we strive to ensure accessibility, we cannot guarantee that all third-party content meets the same accessibility standards.
If you encounter accessibility issues with third-party content on our website, please let us know, and we will work with the content provider to address the issue or provide an alternative accessible format.
Updates to This Statement
We will review and update this accessibility statement regularly to reflect our ongoing commitment to accessibility and any changes to our website or accessibility practices.
This statement was last updated on January 15, 2024. We will continue to work towards improving accessibility and will update this statement as we make progress.
Help Us Improve Accessibility
Your feedback helps us make our website more accessible. If you encounter any accessibility barriers or have suggestions for improvement, please contact us.