California Notice at Collection
This notice provides information about the categories of personal information Synoviq collects from California residents, the business purposes for collection, and your rights under the California Consumer Privacy Act (CCPA).
Last Updated: January 15, 2024
This California Notice at Collection ("Notice") is provided pursuant to the California Consumer Privacy Act ("CCPA") and applies to California residents ("consumers" or "you"). This Notice describes the categories of personal information that Synoviq, Inc. ("Synoviq," "we," "us," or "our") collects from California residents and the purposes for which we use that information.
For more detailed information about our data practices, please review our Privacy Policy. This Notice supplements our Privacy Policy and is specific to California residents' rights under the CCPA.
Your CCPA Rights
As a California resident, you have specific rights regarding your personal information
Right to Know
Request information about the personal information we collect, use, disclose, and sell.
Right to Delete
Request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out
Opt-out of the sale of your personal information (we do not sell your data).
Non-Discrimination
Exercise your CCPA rights without discrimination or retaliation.
Categories of Personal Information We Collect
We collect the following categories of personal information from California residents:
1. Identifiers
Examples include:
- Name, alias, postal address, unique personal identifier
- Online identifier, Internet Protocol (IP) address
- Email address, account name, phone number
- Social security number, driver's license number, passport number
2. Personal Information Categories Listed in the California Customer Records Statute
Examples include:
- Name, signature, address, telephone number
- Employment, employment history, bank account number
- Credit card number, debit card number, or other financial information
- Medical information, health insurance information
3. Protected Classification Characteristics
Examples include:
- Age, race, color, ancestry, national origin
- Citizenship, religion or creed, marital status
- Sex, gender, gender identity, gender expression
- Medical condition, disability, veteran or military status
4. Commercial Information
Examples include:
- Records of personal property, products or services purchased
- Obtained, or considered, or other purchasing or consuming histories or tendencies
5. Internet or Other Electronic Network Activity
Examples include:
- Browsing history, search history
- Information regarding a consumer's interaction with our website, application, or advertisement
6. Geolocation Data
Physical location or movements, such as IP address geolocation.
7. Professional or Employment-Related Information
Examples include:
- Current or past job history, performance evaluations
- Employment-related information provided in connection with job applications
8. Inferences
Inferences drawn from any of the information identified above to create a profile about a consumer reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Business Purposes for Collection
We collect personal information for the following business purposes:
Providing Our Services
To provide, maintain, and improve our services, process transactions, and fulfill your requests.
Customer Service
To respond to your inquiries, provide customer support, and communicate with you about our services.
Marketing and Advertising
To send you promotional materials, newsletters, and other marketing communications (with your consent where required).
Analytics and Improvement
To analyze usage patterns, improve our website and services, and develop new features.
Security and Fraud Prevention
To detect, prevent, and address fraud, security breaches, and other potentially harmful activities.
Legal Compliance
To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.
Business Operations
To conduct business operations, manage our relationships with business partners, and perform internal administrative functions.
Sale of Personal Information
We Do Not Sell Your Personal Information
Synoviq does not sell personal information to third parties. We do not sell the personal information of California residents, including minors under 16 years of age.
We may share personal information with service providers who assist us in operating our business, but these relationships are governed by contracts that prohibit the sale of your information.
How to Exercise Your Rights
To exercise your CCPA rights, you may submit a request to us using one of the following methods:
Send an email to [email protected]
Include "CCPA Request" in the subject line and specify which right you wish to exercise.
Contact Form
Use our contact form and select "Privacy Request" as the topic.
Provide details about your request and we will respond promptly.
Verification Process
To protect your privacy, we will need to verify your identity before processing your request. We may ask you to provide:
- Your name and email address associated with your account
- Additional information to verify your identity
- For deletion requests, we may require additional verification
Response Time
We will respond to your request within 45 days of receipt. If we need additional time, we will inform you of the reason and extension period (up to an additional 45 days).
Authorized Agents
You may designate an authorized agent to make a CCPA request on your behalf. To do so, you must:
- Provide written authorization for the agent to act on your behalf
- Verify your own identity directly with us
- Have the agent provide proof of authorization
We may deny a request from an authorized agent if the agent does not provide proof of authorization or if we cannot verify your identity.
Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. We will not:
- Deny you goods or services
- Charge you different prices or rates for goods or services
- Provide you a different level or quality of goods or services
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any such financial incentive will be reasonably related to the value of your personal information and will be described in the terms of the incentive program.
Contact Information
If you have questions about this California Notice at Collection or wish to exercise your CCPA rights, please contact us:
Phone
+1-805-867-6788Mailing Address
131 Continental Dr Suite 305
Newark, DE 19713
Updates to This Notice
We may update this California Notice at Collection from time to time to reflect changes in our data collection practices, legal requirements, or other factors. We will notify you of any material changes by:
- Updating the "Last Updated" date at the top of this Notice
- Posting a notice on our website
- Sending an email notification (for significant changes)
Your continued use of our services after any changes to this Notice constitutes your acceptance of the updated Notice. We encourage you to review this Notice periodically to stay informed about our data collection practices.
Exercise Your California Privacy Rights
As a California resident, you have specific rights under the CCPA. Contact us to exercise your rights to know, delete, or opt-out of the sale of your personal information.